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App crashes are usually caused by insufficient RAM, outdated app version, corrupted cache, or device compatibility issues. Try clearing the app cache first (Settings > Apps > CapCut > Clear Cache), then update to the latest version. If crashes persist, check if your device meets minimum requirements and consider reinstalling the app.
Enable hardware acceleration in Settings > Performance, close background apps to free up RAM, reduce preview quality during editing, clear cache regularly, and ensure you have at least 2GB of free storage. For longer projects, consider splitting them into smaller segments for better performance.
Export failures are typically caused by insufficient storage, corrupted project files, or memory issues. First, ensure you have at least 3x the project size in free storage. Try reducing export quality temporarily, closing other apps, or splitting the project into smaller parts. If the issue persists, try exporting in a different format or resolution.
Clear cache through Settings > Apps > CapCut > Clear Cache (can free up 500MB-2GB), delete unused projects and drafts, export and delete completed projects, move exported videos to cloud storage (Google Drive, Dropbox), and regularly clean up the Downloads folder. Our Storage Management guide provides detailed step-by-step instructions.
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